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Effective Date: 1/10/2025
Welcome to Draga (“we”, “us”, “our”). This Privacy Policy describes how we collect, use, disclose, and protect the personal information you provide when you visit or make purchases from our website draga.in (the “Site”).
By using or accessing our Site, you agree to the practices described in this policy. If you do not agree, please do not use the Site.
1. Information We Collect
We may collect and process the following types of personal information:
1.1 Information You Provide Directly
Name
Email address
Postal address (shipping / billing)
Contact number
Payment information (card details, UPI, etc.)
Account credentials (username, password)
Any messages, feedback, or correspondence you send us
1.2 Information Collected Automatically
IP address
Browser type, version, and settings
Device information (device model, operating system)
Pages visited, time spent, referring/exit pages
Cookies, web beacons, tracking technologies
Purchase history, transaction details
1.3 Information from Third Parties
Payment gateway providers, fraud detection services
Shipping/courier partners
Analytics providers
Social media platforms (if you use login via social accounts)
2. How We Use the Information
We use the collected information for the following purposes:
To process your orders, payments, and deliveries
To communicate with you (order confirmation, updates, support)
To personalize your experience (e.g. product recommendations)
To improve our Site, products, and services
To send promotional offers, newsletters (if you opt in)
To detect, prevent, and address fraud or security issues
To comply with legal obligations
3. Legal Basis for Processing (if applicable under applicable law)
Performance of a contract (e.g. fulfilling your orders)
Your consent (for marketing communications)
Legitimate interests (e.g. improving services, security)
Complying with legal or regulatory obligations
4. Sharing & Disclosure of Information
We may share your information with:
Service providers: payment processors, shipping & logistics, customer support, analytics, IT services
Affiliates or business partners (if any)
Legal or regulatory authorities, when required by law or to protect rights
In the event of sale or reorganization of Draga (merger, acquisition)
We do not sell your personal data to third parties for their marketing without your consent.
5. Cookies & Tracking Technologies
We use cookies and similar technologies (e.g. web beacons) to:
Recognize you when you visit
Remember your preferences
Analyze usage and trends
Show relevant marketing or ads
You can set your browser to reject or notify you of cookies, but some features of the Site may not function properly without them.
6. Data Retention
We will retain your personal information only as long as necessary:
To fulfill the purposes for which it was collected
To comply with legal obligations
To resolve disputes or enforce our agreements
When data is no longer needed, we will securely delete or anonymize it.
7. Data Security
We employ reasonable security measures (encryption, access controls, secure servers) to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on applicable law, you may have the right to:
Access your personal data
Request correction or update
Request deletion (“right to be forgotten”)
Object to or restrict certain processing
Withdraw consent (where processing is based on consent)
Portability of data
To exercise these rights, contact us at dragas.elevateureveryday@gmail.com.
9. Children’s Privacy
Our Site is not intended for children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal data from minors. If we become aware we have collected from a child, we will delete the information.
10. Third-Party Links & Services
Our Site may contain links to third-party websites, apps, or services. This Privacy Policy does not apply to those. We encourage you to review their privacy policies before using them.
We may also use third-party services such as analytics providers, advertising networks, or social media. These may independently collect and use your information in accordance with their own policies.
11. International Data Transfers
If you are accessing our Site from outside India, please note that your data may be transferred to, stored, and processed in India or other jurisdictions. By using the Site, you consent to such transfer to the extent permitted by applicable law.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and mark a new “Effective Date.” Your continued use of the Site after changes will constitute acceptance of the revised policy.
13. Contact Us
If you have questions, requests, or concerns about this Privacy Policy or how we handle your data, you may contact us at:
Phone: +91 96257 27018