Effective Date: 1/10/2025

Welcome to Draga (“we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your use of our website https://draga.in/ (the “Site”) and any purchases, services, or interactions you have with us.
By accessing, browsing, or using the Site, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our Site.

1. Use of the Website

• You must be at least 18 years old or accessing the Site under the supervision of a parent or legal guardian.

• You agree to use the Site only for lawful purposes and in accordance with these Terms.

• You may not use the Site in any way that could harm, disable, overburden, or impair the Site or interfere with any other party’s use.

2. Account Registration

• To access certain features (such as placing orders), you may be required to create an account.

• You must provide accurate and complete information and keep your account details updated.

• You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.

• We reserve the right to suspend or terminate your account if we suspect any misuse or violation of these Terms.

3. Products & Services

• All products displayed on our Site are subject to availability.

• We reserve the right to discontinue, modify, or update products, prices, or descriptions without prior notice.

• Product images are for illustration purposes only; actual products may vary slightly in color, size, or design.

• We make reasonable efforts to ensure product information is accurate, but errors may occur.

4. Orders & Payments

• By placing an order, you agree to purchase the selected products at the stated price (inclusive of any applicable taxes and shipping fees).

• We reserve the right to refuse or cancel any order at our discretion, including for reasons such as product unavailability, pricing errors, or suspected fraud.

• All payments must be made through the payment methods available on the Site.

• You confirm that the payment details you provide are valid and belong to you or you are authorized to use them.

5. Shipping & Delivery

• We aim to dispatch orders within the estimated time mentioned on the product page. However, delays may occur due to unforeseen circumstances.

• Shipping charges and delivery times may vary based on your location and chosen shipping method.

• Risk of loss and ownership of the products pass to you upon delivery.

6. Returns, Exchanges & Refunds

• Please refer to our Return & Refund Policy page for complete details.

• To be eligible for a return or exchange, the product must be unused, in its original packaging, and returned within the specified return period.

• Refunds (if applicable) will be processed to the original payment method after inspection and approval.

7. Intellectual Property Rights

• All content on the Site, including but not limited to text, images, logos, graphics, product descriptions, designs, and trademarks, is the property of Draga or its licensors.

• You may not reproduce, distribute, modify, or use any content without our prior written consent.

8. Prohibited Activities

You agree not to:

• Use the Site for any unlawful or fraudulent purpose

• Attempt to gain unauthorized access to our systems

• Transmit harmful code such as viruses or malware

• Impersonate any person or entity or misrepresent your affiliation

• Use the Site for commercial solicitation without permission

Violation of these terms may result in suspension or termination of your access.

9. Limitation of Liability

• To the maximum extent permitted by law, Draga shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of products.

• We make no warranties or representations about the accuracy or completeness of the Site’s content or the products offered.

• Our total liability shall not exceed the total amount paid by you for the product in question.

10. Indemnification

You agree to indemnify, defend, and hold harmless Draga, its affiliates, employees, directors, agents, and partners from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from your use of the Site, violation of these Terms, or infringement of any rights.

11. Third-Party Links

Our Site may include links to third-party websites or services. We are not responsible for the content, terms, or privacy practices of these third parties. Accessing them is at your own risk.

12. Termination

We may suspend or terminate your access to the Site at any time, without notice, if we believe you have violated these Terms or applicable laws.

13. Governing Law & Dispute Resolution

• These Terms shall be governed by and construed in accordance with the laws of India.

• Any disputes shall be subject to the exclusive jurisdiction of the courts in Gurugram, Haryana, India.

14. Changes to Terms & Conditions

We reserve the right to update, modify, or replace these Terms at any time. Changes will be posted on this page with the updated effective date. Continued use of the Site after changes constitutes your acceptance of the revised Terms.

15. Contact Us

For any questions, concerns, or clarifications regarding these Terms & Conditions, please contact us:

• 📧 Email: dragas.elevateureveryday@gmail.com

• 📞 Phone: +91 96257 27018